Privacy Policy

Last updated: 1 October 2026

1. Information we collect

We collect the information you give us when you request a quote, book a move, contact us or make a payment. This includes your name, phone number, email, addresses, inventory details, survey photos and payment references. Our Website may also use cookies to understand how visitors use the site.

2. How we use it

We use your information to prepare quotations, plan and carry out your move, issue invoices and receipts, respond to your questions and, where you have agreed, send you service updates or offers. You can opt out of marketing messages at any time.

3. Card details

All credit and debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Card payments are entered directly on our payment provider’s secure page and are protected with encryption and 3-D Secure authentication.

4. Sharing

We share information only where needed to deliver your service: for example with our crew, partner movers at the destination, storage facilities, insurers, building management for permits, or our payment provider. We may also share information where required by UAE law or a government authority.

5. Security and retention

We take reasonable steps to protect your information and keep it only as long as needed for your service and to meet legal and accounting obligations under UAE law.

6. Your rights

You may ask us to access, correct or delete your personal information by emailing mail@gimoversuae.com.

7. Changes

The Website policies and terms may be changed or updated occasionally to meet the requirements and standards. Customers are encouraged to visit these sections frequently to stay updated about the changes on the Website. Modifications will be effective on the day they are posted.